ceir.gov.in Portal: Lost Mobile Status, Block and Unblock Phone

We may now utilize a mobile phone for a variety of significant tasks thanks to technological advancements, as we are all aware. Nowadays, losing or stealing a cell phone is fairly common. Priority one for us is ensuring the security of our sensitive data. Equally intelligent thieves exploit technology improperly for their own gain. Our federal government has created the ceir.gov.in Portal in light of all of these factors. To help citizens of Delhi, Noida, Ghaziabad, and Gurgaon ban and track stolen or misplaced mobile phones, the department of telecommunications has developed an online page. You can find out all you need to know about the ceir.gov.in portal and how it may help you locate missing mobile phones right here in this post right now.

About ceir.gov.in Portal

The Central Equipment Identity Register (CEIR) Portal has been under development by the Department of Telecommunications since 2017. Simply said, CEIR is a Central System for all Network Operators to Share Mobile Devices that are Blacklisted. This website allows users to report lost smartphones and monitor them as well. The citizen will be able to trace their lost or stolen mobile phones with the aid of this webpage. If the subscriber identification module SIM card in the device is changed, the device will be banned in one network and will not function on another. The government made the decision to open this portal in order to stifle the market for fake mobile phones. In order to ban an IMEI number whenever they choose, authorities are in charge of a database that connects to the IMEI databases of all mobile providers.

Key Highlights of ceir.gov.in Portal

Objective of ceir.gov.in Portal

The Department of Transportation (DoT) plans to implement a Central Equipment Identity Registry (CEIR) that connects to the IMEI databases of all mobile Operators in order to reduce the market for counterfeit mobile phones, deter mobile phone theft, safeguard consumer interests, and make it easier for law enforcement authorities to conduct lawful interceptions. The Subscriber Identity Module (SIM) card in a device cannot be modified to make it function on another network, hence CEIR serves as a common infrastructure for all network operators to exchange banned mobile devices.

Benefits of ceir.gov.in Portal

The following are the primary advantages of the government’s adoption of the CEIR initiative:

• The main advantage is that you can quickly block the stolen mobile device. By doing this, you can stop the thief from abusing it.
• You can verify whether the second phone you’re buying is authentic or not.
• Additionally, this website will aid with authorized interception and law enforcement.
• 50 million people who place a high value on the safety and security of their mobile phones will benefit from this government programme. A center for telematics development has developed a system to prevent misplaced phones.
• Protect consumer interests, stop mobile phone theft, and help law enforcement through lawful intercepts.

Documents Required

• FIR Copy
• Invoice of Mobile
• Photo ID proof (Aadhar card, driving license, voter card, etc.)

How to Block a Lost\Stolen Mobile Phone

Any of the following methods can be used by the user to block the phone’s IMEI:

• You can block your stolen phone by a form filled out on this website. The steps to take are as follows: –
  • Keep a copy of the report that you submit to the police.
  • For the lost number, request a replacement SIM card from your telecom service provider (such as Airtel, Jio, Voda/Idea, BSNL, MTNL, etc.). This is crucial because when making the request to block your IMEI, you must enter this as your primary mobile number (an OTP will be given to this number).
  • Reissued SIMs have the ability to send and receive SMS messages after 24 hours of SIM activation, under TRAI regulations.
  • Prepare your paperwork; a copy of the police report and identification documentation are required. The mobile purchase invoice is also an option.
  • Complete the registration form for blocking the IMEI of lost or stolen phones and provide the necessary supporting documentation. To access the form, click here.
  • You will receive a Request ID after submitting the form. The same may be used to future IMEI unblocking requests as well as monitoring the progress of your request.
• Through the designated consumer outlets of TSP.
• Via way of State Police.

Procedure for Block\Stolen Mobile Phone at ceir.gon.in portal

• The applicant first visit the CEIR Site

• The homepage will appear on your screen, where you have to click on the Block\Stolen Mobile Phone tab.

• A new page will open on your screen, where you need to fill in the details of your mobile phone such as:
  • Mobile No.
  • IMEI
  • Device Brand
  • Device Model
  • Lost date
  • Lost place
  • State
  • District
• After filling in all the details you should recheck them, then click on the submit button.

Request for un-blocking recovered/found mobile

• The applicant first visit the Official Site of CEIR.
• The homepage will appear on your screen, where you have to click on the Request for unblocking recovered/found mobile tab.

• After that, a new page will open on your screen, where you have to enter your details such as:
  • Request Id
  • Mobile No.
  • Reason for unblocking
  • Captcha code
  • Mobile number OTP
• After filling all the details click on the submit button.

Check Request Status

• The applicant first visit the Official Site of CEIR.
• The homepage will appear on your screen, where you have to click on the Check Request Status tab.

• After that, a new page will open on your screen, where you have to enter your Request ID.
• At last click on the Submit button.

Procedure to Do Login under CEIR

• The applicant first visit the Official Site of CEIR.
• The homepage will appear on your screen, where you have to click on the Login button.

• Now, a login page will open where you have to enter your Username, Password, and Captcha and at last click on the submit button.

Know Your Mobile (KYM)

Even before you acquire a mobile device, you may use KYM to verify its authenticity. On the mobile device’s packing box, IMEI is noted. It was on the cellphone invoice or bill. By dialling *#06# from your cell device, the IMEI number will be shown on the screen. Please refrain from purchasing a cellphone if its status indicates that it is already in use, duplicate, or blacklisted. Any of the below three approaches might be used to employ KYM.

Step1: Through SMS 

• Send an SMS to 14422 by entering KYM and the 15-digit IMEI number from your mobile device.

Step2: KYM App Download

• The applicant’s first visit to the Official Site of CEIR.
• The homepage will appear on your screen, where you have to click on the Application link tab.
• Then click on the Download KYM App.

• Now you need to scan the URL Code to download the KYM app.
• Or you can search KYM on your phone play store to download the app.
• After searching click on Install button.

Procedure to do IMEI Verification

• The applicant first visits the Official Site of CEIR.
• The homepage will appear on your screen, where you have to click on the Application link tab.
• Then click on the IMEI Verification tab.

• A new page will open on your screen, where you have to entre your mobile number and click on the OTP button.

Procedure for Feedback

• The applicant first visit the Official Site of CEIR.
• The homepage will appear on your screen, where you have to click on the Useful Link.
• After that click on the Feedback option.

• Now feedback page will open on your device where you fill asked information;
  • Name
  • Email
  • Message
  • Code
• After filling all the details click on the submit button.

Register for the Fault

• The applicant first visit the Official Site of CEIR.
• The homepage will appear on your screen, where you have to click on the Fault Management tab and then click on the Register Ticket option.

• A new page will open where you have to fill:
  • Fault detail
  • Fault description
  • Personal details
• After that click on submit button.

Procedure for Ticket Status

• The applicant’s first visit to the Official Site of CEIR.
• The homepage will appear on your screen, where you have to click on the Fault Management tab and then click on the Ticket Status option.

• A new page will open where you have to fill:
  • Ticket ID
  • Mobile Number
• After that click on the Get OTP button and at last submit button.

Contact Details

• If you have other queries then visit their official website for more information.